Medical-grade skincare contains clinically researched ingredients and higher concentrations of active ingredients than many over-the-counter products. Our products are carefully selected by the dermatology team at VIDA Dermatology.

We offer a curated selection of dermatologist-recommended brands, including Vivier, Colorescience, EltaMD, Hale Derma, Ducray, CO2Lift, and Viviscal.

If you're unsure where to start, our team can recommend products based on your skin type, concerns, and goals. You can also book a skincare consultation for personalized recommendations.

Yes. Many of our medical-grade skincare products are available through our online store for convenient shopping.

Yes. VIDA Dermatology is an authorized retailer of every skincare brand we carry, ensuring every product is genuine and professionally sourced.

Yes. Shipping options and delivery times are available during checkout.

If in-store pickup is available, you'll be able to select this option during checkout.

Please refer to our Shipping & Returns page for complete details regarding eligible returns and exchanges.

Visit our Contact Us page or contact our team directly if you have questions about your order or need assistance.

VIDA memberships are managed through the clinic and are currently connected to in-clinic services and benefits.

At this time, membership discounts are available for in-clinic purchases only and do not apply automatically on the Shopify store.

Memberships are handled through the clinic’s existing system rather than through the online store.

Right now, online membership pricing is not connected to the clinic’s membership system, so discounts are not automatically reflected on Shopify.

No. You can shop online anytime. However, if you'd like personalized recommendations, we encourage booking a skincare consultation.

A skincare consultation focuses on building a personalized skincare routine and recommending products. A medical consultation is intended for the assessment and treatment of skin conditions by a dermatologist.

Yes. You can book a skincare consultation or request a medical consultation through our website.

Many skincare ingredients can work well together when used correctly. Our Ingredient Education guides explain how to safely incorporate active ingredients into your routine.

Browse our Shop by Concern collections or book a consultation for personalized recommendations from the VIDA team.

Visit our Ingredient Education and Skincare Guides to explore evidence-based articles on ingredients, routines, and common skin concerns.

At this time, gift cards purchased through the clinic can only be used in clinic and cannot be redeemed directly on the online store.

Yes, if you would like to use a clinic gift card toward products, please call the clinic and the team will assist you.

Orders placed using a clinic gift card for products are pickup only, and ID verification is required at pickup.

At this time, clinic gift cards and online store purchases are handled separately.

Please contact the clinic directly, and the team will be happy to help.